If you think this is your case, please contact and tell it your story.Telegram has become widely recognized as the go-to platform for discussing anything crypto, and practically every major blockchain-based project and cryptocurrency community now operates a Telegram group and/or channel. We’re sorry if this resulted in your account being limited for no reason. Some numbers may trigger an overly harsh response from our system, either due to their previous owners‘ activities or due to them being certain virtual/VOIP numbers. Q: I‘ve just signed up and didn’t send any messages yet, but my account is limited. We value the inner peace of Telegram users too much. Q: I know I was wrong, please release me sooner! If you are sure that the limit was wrongfully applied to your account, please contact our forgive us for the inconvenience - even the best systems, algorithms and well-trained people can make mistakes sometimes. Q: I read all of the above, and I‘m certain that I didn’t break any rules! If you keep writing unwanted messages to strangers, you may lose the ability to do so forever. Repeated offences will result in longer periods of being blocked. Please wait and consider that people want a peaceful time using our messenger. If this happened to you for the first time (and you are not an industrial scale spammer), most likely your account will be limited for a few days or so. Moderators are more lenient when it comes to messages in groups, but anyone who sends spam or unsolicited advertisments will be limited. If you send them something like this, you will be blocked - and everybody else will be happy. Please only send messages when you are sure people won’t mind getting them.Īs a general rule, people do mind getting unsolicited advertisements, links, invite links to groups or channels, random photos and, above all, anything related to commerce or online popularity. It could have been a photo, an invite link or a simple ’hello‘. Q: What can people report me for?įor private messages, it really doesn‘t matter what you send, as long as the receivers find it unwelcome. If the messages contain spam, the account will be temporarily limited. Naturally, all such reports are also checked by human moderators. In addition to this, group admins can also report users who post spam in their groups. The same applies to adding people to unwanted groups and channels. Please only contact people if you're sure that they are expecting messages from you. People usually don’t like it when strangers contact them - so they will report you if they find your messages annoying. Telegram‘s username search is not a tool for making new friends. You can also always reply to anyone who messages you first. Limited accounts can send messages to people who have their number saved as a contact. This means that if you have been sending unwanted messages to random strangers or posting spam in groups, you lose the ability to do so. If the moderators decide that the messages deserved this, the account becomes limited temporarily. When users press the ‘Report spam’ button in a chat, they forward these messages to our team of moderators for review. I‘ve just signed up and I’m already limited. I know I was wrong, please release me now! I‘m definitely innocent, not even a ’hi' sent to strangers.

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